Support

Tell us what happened

Include what you were trying to do, what happened instead, and any error message. Your device model, iOS version, and Muslima Fit version help us investigate. You can attach a screenshot if it helps explain the issue.

Please leave out passwords, payment details, and private health information. If the email link doesn’t open, copy the address above into your email app.

Restore Premium access

In Muslima Fit, open Settings → Subscription → Restore purchases. Make sure your device is signed in to the Apple Account used for the purchase and connected to the internet. Restoring a purchase does not start a new subscription.

If your subscription is active but access is still missing, email us with the message shown in the app.

Manage a subscription or refund

To manage or cancel an Apple subscription, open your iPhone’s Settings → your name → Subscriptions → Muslima Fit. Deleting the app or your app data does not cancel your subscription. Read Apple’s cancellation instructions.

For an Apple purchase refund, request a refund from Apple. Apple reviews refund eligibility; contacting Muslima Fit does not cancel a subscription or submit a refund request.

Privacy and deleting data

In Muslima Fit, open Settings → Privacy & permissions. Choose Delete local app data, or Delete account and app data if you have a linked account. Review the confirmation before continuing; deletion is permanent.

If you can’t access the app, email us about your request. For a linked account or waitlist removal, write from the email address you used. Read our Privacy Policy for details about data use and retention.

Workout or meal features aren’t working

For camera coaching, check that Muslima Fit has camera access in your iPhone’s Settings. For AI meals and meal-photo analysis, check your internet connection and the relevant consent controls in the app’s Settings → Privacy & permissions.

If the problem continues, send us the steps that reproduce it. Please don’t delete the app to troubleshoot: locally saved workouts, recipes, and progress may be lost.

Waitlist questions

For launch-email questions or waitlist removal, email signup@muslimafit.com from the address you used to join and tell us what you’d like changed.